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Terms & Conditions

Terms and Conditions

Last Updated: [Insert Date]

Welcome to Rosac Windows & Doors (“we”, “our”, “us”).
These Terms and Conditions govern your use of our website Rosac.co.uk and any services provided by us, including window installation, repair, replacement, or related services.

By using our website or engaging our services, you agree to these Terms and Conditions.
If you do not agree, please do not use our website or services.

1. Company Information

Rosac Windows & Doors
Email: Rosacwindow@outlook.com
Phone: 07375533723

We operate as a sole trader in the United Kingdom.

2. Use of Our Website

  • The content on this website is for general information and promotional purposes only.

  • We reserve the right to update, modify, or remove website content at any time without notice.

  • You agree not to use this website for unlawful, misleading, or harmful purposes.

  • All content (text, images, logo, and design) remains the property of Rosac Windows & Doors and may not be reproduced without written permission.

3. Our Services

We provide window-related services including (but not limited to):

  • Window installation and replacement

  • Window repairs and maintenance

  • Glass and frame replacement

All work is carried out in accordance with UK industry standards and any written quotation provided.

4. Quotations and Pricing

  • All quotations are free of charge and valid for 30 Days from the date issued.

  • Prices are based on the details provided at the time of quotation.

  • Any changes to specifications or additional work may result in an updated quotation.

  • Prices include Tax, unless otherwise stated.

5. Booking and Payment

  • A deposit will be required to confirm your booking.

  • Full payment is due upon completion of the work, unless otherwise agreed in writing.

  • We accept payments by bank transfer or cash

  • Failure to make payment may result in interest charges or legal recovery action.

6. Cancellations and Refunds

  • You have the right to cancel a service booking within 14 days of acceptance under the Consumer Contracts Regulations 2013, unless work has already begun with your consent.

  • If work has started, you may be charged for the portion of work already completed.

  • Cancellations must be made in writing to Rosacwindow@outlook.com.

7. Warranty and Workmanship

  • We provide a 10-year workmanship guarantee on all window installations unless stated otherwise.

  • Manufacturer warranties for products (e.g., glass or frames) apply separately.

  • The warranty does not cover damage due to misuse, accidents, or third-party interference.

8. Limitation of Liability

  • While we take all reasonable care, we are not liable for:

    • Losses arising from the use of this website or its content

    • Indirect, consequential, or business-related losses

    • Delays caused by factors beyond our reasonable control (e.g., weather, supplier delays)

Our total liability for any claim shall not exceed the total amount paid by you for the service in question.

9. Website Links and Third Parties

Our website may include links to third-party websites (e.g., manufacturers, review platforms).
We are not responsible for their content, policies, or availability.

10. Privacy and Data Protection

Your privacy is important to us. We process personal information in accordance with our Privacy Policy, available on our website.
By using our site or submitting personal information, you agree to our privacy practices.

11. Intellectual Property

All website materials, including logos, designs, images, and text, are owned by Rosac Windows & Doors or used under licence.
You may not reproduce or distribute any content without prior written permission.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a new “Last Updated” date.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Rosac Windows & Doors
📧 Rosacwindow@outlook.com
📞 07375533723

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